Features
Industries
For Luxury retailers
Every piece, tracked from atelier to client.
Headroom reads client emails, clienteling notes and courier details into each order, repair and commission, so every piece reaches the client with the right care, release and address.
A day without Headroom.
- 9:18 AMMargaux emails a hotel address. Nobody updates the job.
- 11:10 AMThe service sheet says ultrasonic. The cuff is enamel.
- 1:00 PMMargaux calls with three asks. Nobody writes them down.
- 2:30 PM“Who signs the courier's release?”
- 4:00 PMThe courier leaves without it. She wears something else.
What Headroom keeps for the house.
Email
Client requests and service notes land on the piece with the source attached.
Sign-offs
Courier releases and client replies wait for the right person's sign-off.
History
Every handoff on a piece is recorded, so anyone on the floor can say where it is.
If you're a client advisor
Your clients expect you to remember everything about their piece. That shouldn't depend on who's on the floor today.
Getting started
Two weeks from first call to running on it.
You keep working. We do the building.
- Day 1Walk us through a real week
- Days 2–6We map how your work actually moves
- Days 7–13We build it on the tools you use
- Day 14Your team runs on it
Built to be trusted with the real work.
- Every change is on the record.See who changed what, and when: a person, or an agent acting for them.
- Your data stays yours.Kept separate from every other business, with a dedicated database when you need one.
- Agents ask first.They work inside your permissions and check before they send, book or change anything.