What the App Is
Headroom for iPhone and iPad lets Headroom members talk to their Headroom agent by voice or text. It is built for VoiceOver users first.
Who Can Use It
The app is for existing Headroom members only. Organizations set up accounts on the web; you cannot create an account in the app.
If you cannot sign in, contact your organization’s Headroom admin or your Headroom representative.
Signing In
- Enter your phone number, or tap “Use email instead” and enter your email address.
- Enter the 6-digit code we send you.
Accounts that need a second verification step cannot sign in in the app yet. If this applies to you, contact support@headroom.com.
Using Voice
Open a chat and tap the microphone. Allow microphone access when asked.
If your agent cannot hear you, turn on Microphone for Headroom in iOS Settings > Privacy & Security > Microphone.
Calls keep going with the screen locked.
Accessibility
The app works with VoiceOver, Dynamic Type, Bold Text, Reduce Motion, and Increase Contrast.
Every action has a screen-wide gesture, confirmed by a haptic.
Contact Us
Email support@headroom.com, or contact your Headroom representative.
Delete Your Account and Data
To delete your account and its data, email support@headroom.com from the email address on your account. We delete your account and data within 2 business days.
Privacy and Terms
Read our Privacy Policy and Terms of Service.